Poor service delivery and *******

<p>On the 7th was sent a text for meg your day data promotion, I followed the prompts correctly &got confirmation that I can use it on Sunday. When I did, I 1st used YouTube via opera mini but realized that it had used my data and airtime and NOT Vodacom meg your data bundle. I then recharged again with data bundle and used the YouTube app, still it chowed my data NOT Vodacom meg your day data bundle. I then spoke to Buhle from the call centre and he told me that he has reported the incident , and that his manager said I will receive my airtime and data spent out of error after the technical team looks at it. He said it will take 2working days,by Tuesday to be exact.I then said until Wednesday because I don't like disappointments. Only received feedback text message on Thursday from Craig Paul Solomon, but no mention of my airtime and 2data bundles that I lost, and was told I'd get back. I know Buhle is just a consultant, can't make the call to give me what I lost ,but the call was made by someone to just remain silent about thinking I'll forget about it. I have the 2calls , 1 made to Vodacom and 2nd received from Buhle recorded. I only asked to be compensated for what was mine, was promised but no delivery. </p>