MJ
Morne J

1 reviews | Active since Jul 2011

02 Feb 2015, 15:28

Poor service delivery and no resolution in sight.

The quality of service in the Roodekrans area is abysmal at best. There are more \dead spots"and if you manage to find a spot where the call works then the quality of the call is poor and will most likely just drop.<br> <br> I've raised numerous complaints over the last 5 years and have always been assured that the problem will be resolved soon. I'd move to a different provider but their service is not that different. Also"

0
Replies (1)
Vodacom
Vodacom's reply03 Feb 2015, 14:58
Official
Hello mdj,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team