1 reviews | Active since Aug 2011
poor service delivery and false promises
<p>I have been contacting vodacom for my data to be allocated and for the airtime allocation as well for my numbers ********** 400 and ********** 734, nothing has been done properly, up to daTE, vodacom expects payment on time or else a client would be disconnected but service delivery is terrible ever since vodacom has implemented new system and i am wasting my time trying to get the issue resolved in a fair timeous and prompt manner, if this is not sorted out in the next 48 hours please refer me to ombudsman as I have spoke to my attorney and would like to claim damages from Vodacom because its all false promises and incompetant staff</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
