NK
Natasha K

1 reviews | Active since Jun 2015

02 Jun 2015, 10:59

Poor service delivery and empty promises - Vodacom

on 28 May 2015 I signed up for a business contract at Vodashop, Menlyn. I was promised to have my number and details activated as per the contract by the following morning. Despite numerous calls to the customer care centre, today is the 5th day on which I still have no service. I'm being told that my call is \logged""; taking up a contract with Vodacom directly. Why the hold up?<br> In the mean time; I have bought several pre-paid vouchers to enable me to do business;for which I will not be re-imbursed. I am also extremely embarrassed for not being able to contact my clients.<br> I am tired of promises and blameshifting and just want them to fulfill their end of the contract."""

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