RM
Rotondwa M
1 reviews | Active since Apr 2020
06 Jul 2022, 15:52
Poor service delivery
I cannot deal with this level of incompetence. Purchased a phone cash and filed an insurance on the day of purchase. Now all of a sudden my device is not insured because some sales rep didnot submit my forms before 7 days. What I must I do.Just because of some *********** sales rep I have found myself in a messy situation. Honestly I’m unable to deal with the poor service I have received.
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Vodacom's replyOfficial
07 Jul 2022, 08:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jul 2022, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team