MC
Marlon C
1 reviews | Active since Nov 2021
16 May 2024, 12:55
POOR SERVICE DELIVERY
Vodacom is this far the worst service provider I have been with in regards to communication with them. Since Tobi has been put in place their service level has dropped badly. We have a contract with them. They charge penalty fees however way they feel. I am so so so annoyed by this *** service. I personally cannot wait for the 3 years to end.
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Vodacom's replyOfficial
16 May 2024, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 May 2024, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team