Poor service delivery

<p>For 3 weeks now I am still awaiting feedback on my double debit. I've gone to cellucity to assist and they get no feedback and the run around. I've to date received 2 or 3 different reference numbers but no feedback of any sort. You claimed to have phoned me which I have not. I did a transfer of ownership but only thing that changed was the ownership and not the bank details. So I was debited on the old info ownership and then debited on the new info ownership again. As said, the bank details staid the same. Now what is so difficult to understand that after 3 weeks nobody can give me a answer???? I want my money paid back to me and not credited on my statement. Most pathetic service I've ever encountered. I want my money with interest paid to me. It's only fair as when I don't pay you, you want me to pay for a reconnection fee. I've got 4 contracts running with you, never missed a payment and this is the kind of service Vodacom gives a person. DISGUSTING </p>