POOR SERVICE DELIVERY

<p>Good day</p> <p>I would like to raise my concern with Vodacom as I have been doing in the past. I raised my concern with Vodacom Century City on numerous occassions. I am afraid to say that they don't care, they don't deliver on their promise and I think I am sorry to put it this way, for the mere fact that I am a black client, no one bothers to take me serious. Shanaaz Moosa (Floor Manager) , Steven Titus (Floor Manager) and Kirsten McGuigan (Client Liason Officer) have all failed me. I would send them 10 E-mails in 2 weeks, non of them will bother to respond.</p> <p> </p> <p>Our internet connection has been off it's been more than 5 months now, let alone experiencing this issue more than a year now, every month I must call and fight to get the internet connection running. I regret taking a contract with Vodacom because they have not just inconvenienced us with the assignments that we should be doing as students, but they have dented our credit record.</p> <p> </p> <p>Never again will I enter into a contract with Vodacom, not personally, not my immediate family and certainly not my business interest. I just which I could share my unsatisfaction with all my friends.</p> <p> </p> <p>I call everyday, everyone does not return to me.</p> <p>I E-mil, no one responds.</p> <p>I visit the branch, all I could hear is, I do not know what is the problem Luyanda. I mean seriosly.</p>