1 reviews | Active since Aug 2016
Poor Service Delivery
<p>I have been experiencing a problems as a Vodacom client. From about a month ago I have been unable to RECEIVE any phone calls from a MTN network user. This is affecting every area where people are unable to get hold of me.</p> <p>The query has been logged 12 July and till date, NOBODY has bother to phone me. Yet Vodacom will expect me to pay my cell phone bill on time every month. I have following up continously repeating myself 100plenty times. I have gone as far as to go into a store, but to my suprise, NO HELP was given.</p> <p>I do not think it is much to ask to contact a client and try to resolve the issue.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
