JE
Jakobus E

1 reviews | Active since Jan 2013

26 Jul 2016, 08:47

Poor service delivery

<p>I ported from MTN to Vodacom and currently have 3 major issues:</p> <p>1. The contract I got is R60/month more expensive than advertised (I got it the same day I checked the website)<br />2. Reception and data connection is all over the place. It can be very good and non-existent in the same place in a matter of minutes.<br />3. Airtime transfer is not working and after contacting Vodacom I still did not received any reply (a week later)</p>

0
Replies (1)
Vodacom
Vodacom's reply26 Jul 2016, 11:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team