1 reviews | Active since Jan 2013
Poor service delivery
<p>I ported from MTN to Vodacom and currently have 3 major issues:</p> <p>1. The contract I got is R60/month more expensive than advertised (I got it the same day I checked the website)<br />2. Reception and data connection is all over the place. It can be very good and non-existent in the same place in a matter of minutes.<br />3. Airtime transfer is not working and after contacting Vodacom I still did not received any reply (a week later)</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
