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Alastair D

1 reviews | Active since Feb 2016

18 Feb 2016, 12:14

Poor service delivery

Yesterday i went to the Vodacom shop in kenilworth Centre at about 15h00. I was interested in taking out a phone contract, as my phone needs replacing. Non of the consultants or shop assistants greeted or even acknowledge my presence in the shop. This was very upsetting. The only person that acknowledge me being present was the security guard by the door.. Totally dissapointed by the ppor service, or lack thereof, i left the shop and rather went to another cellphone outlet (Cell C)<br> I would not recommend anyone to go to any of their stores, if this is the way clients are being treat.<br> PS. Even the store manager did not acknowledge my presence.<br> I hope that this manner can be address by yoy, so that no other future client can experience, what i experienced<br> <br> Thanking you<br> F. Price

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Replies (1)
Vodacom
Vodacom's reply20 Feb 2016, 21:04
Official
Hello FAYPRICE,

Thank you for your posting. We would like to apologise for any inconvenience caused.

Please note that a consultant will contact you in order to best assist you.

Kind regards

Vodacom Consumer Website Team