Poor Service Delivery

In January I logged a complaint about being billed for a dual bill. I do not receive a dual bill. I had 5 active contracts at the time. I was issued a credit note. Then in February I was billed once again for a dual bill on 2 contracts that were subsequently cancelled. My query was logged and closed 3 times with no feedback from vodacom whatsoever. Every time I call to query about the progress, a new service enquiry is being opened. I have been a loyal customer for 8 years but I have enough of not being treated with the respect I deserve. I will be canceling all my contracts and moving over to another service provider. <br> <br>