DVdM
Desere Van der Merwe
1 reviews | Active since Jan 2023
24 Jul 2025, 13:35
Poor service delivery
How can your book say that a specail is running from the 10 june to 7 July. And when you ask were is the stuff you need to get with they have a lot of stories? I upgraded on the 2nd of July. As per my app time to upgrade. Still in time for the specails. I upgraded to the Reno 13 red core plan. No buds received. When calling Greystone the have a lot of stories. THE BOOK SAYS FROM 19 JUNE TO 7 JULY. I UPGRADED ON THE 2ND!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Jul 2025, 14:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jul 2025, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
DVdM
Desere Van der Merwe's updateReviewer Update
25 Jul 2025, 10:10No call yet??
DVdM
Desere Van der Merwe's update25 Jul 2025, 10:10
Reviewer Update
No call yet??