Poor service delivery

As a long-standing Vodacom business customer, I never thought I’d have to resort to writing a review like this.

Our LTE service has been down for five days across two companies, and Vodacom has failed to send anyone to fix it. Repeated calls and messages to their Squad Team supervisors have gone unanswered. The lack of urgency and accountability is shocking. and lack of supervising.

This outage has disrupted operations, cost us money, and damaged productivity. No company can afford such neglect from a service provider they trust.

Vodacom, you didn’t just lose a customer — you lost five business contracts because of this one event.