CP
Colbert P
1 reviews | Active since Aug 2022
17 Nov 2022, 06:09
Poor service delivery
I bought Vodacom Kicka device online on the 4th of November and they never send me a proof of payment and the only message I've received it was a network connection error but through my bank account I received the confirmation of my payment and since then nothing from Vodacom
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Vodacom's replyOfficial
17 Nov 2022, 07:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Nov 2022, 07:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team