Poor Service Delivery

I had a pay as you go sim card with Vodacom that I changed to a contract on Saturday 24/1/2015. By the Tuesday I was still not able to use my phone and when I called Vodacom's customer service centre, I was told they have not received the upgrade request and that I need to go back to the store. I did and finally on the Thursday evening my contract was activated, but I had no internet access. Again I called the customer service centre, but chose the option to have an agent call me back after 10 minutes of waiting on the line Never received that call.<br> Went back to the store on Sunday 1/2/2015 and was told to change settings on my phone. I did exactly as that, but I still have no internet access, which means I have to go back again. So after 11 days since I upgraded I still can't use internet (inc. WhatsApp)<br> Also I was promised the tablet that came with my contract was out of stock but I will get it before end of the month. It is already the next month and still no tablet.<br> It is not possible to go to the Tygervalley store all the time as I work full time and basically have to go on a week-end.<br> I had to decide between the Vodacom deal or another Network. I regret my choice