Poor service delivery

Item: Vodacom
Rating: 1
Author: Theresa Van der Merwe

Still no feedback since my last complain about no watch with contract. Delivery should have been 7-14 days. Vodacom promise to phone did not happen. I was at the store on the 17 th Dec. Sales persone could not help because the persone working with his was nit in😡😡

Helpful (0)

Replies (1)

Vodacom's replyOfficial

19 Dec 2024, 14:16

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply19 Dec 2024, 14:16

Official