Poor Service Delivery

Unable to access the internet using my vodacom fibre. Several calls have yielded no success, as the Technical support continues to ask you to reboot the fibre router. Although this has not been successful, in the past 2 weeks , we are continuously asked to reboot and no further action is being taken.

Agents tell you that supervisors will call you, but this not happen.

The CEO and MD hide behind the call centres and do not acknowledge their poor customer service