OP
Odette P
1 reviews | Active since Mar 2017
29 Jun 2020, 12:20
Poor service - Data Refill, *****ing airtime
Stop *****ing my airtime! I never opted in to your stupid Data Refill option - and now cannot opt out. I've spent hours phoning your useless customer care line and have even been into a Vodacom store to deactivate the Data Refill option and yet I still get your dumb ass refill every time I buy airtime. Get your **** together
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Vodacom's replyOfficial
29 Jun 2020, 14:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jun 2020, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team