CM
Catherine M
1 reviews | Active since Jan 2022
06 Sept 2022, 07:02
Poor service
I must say I am very disappointed with the service I received from Vodacom store @ Jubilee mall hammankraal, I was ****** went to buy new phone and they were quick to assist then boom I needed assistance with sim swap they said I must call the 082135 number struggled for a week and decided to go back for help , guess what they said😠is not their job after they sold me a sim worth R70
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Vodacom's replyOfficial
06 Sept 2022, 08:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Sept 2022, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CM
Catherine M's updateReviewer Update
06 Sept 2022, 08:22This is the number I am using for now ***
CM
Catherine M's update06 Sept 2022, 08:22
Reviewer Update
This is the number I am using for now ***