Poor Service

We live in Montagu, a small village in the Western Cape, for many years we have requested that Vodacom improve our 1 to 2 bar signal (this is most local Vodacom users), The network in this town is now barely working and we have regular outages for hours at a time (non Eskom related), yet we pay exactly the same as other areas with stronger signals who are able to use far less data to get results. Apart from promises - of course nothing gets done. The cherry on the top, and not for the first time - on 09 January 2020 at approx. 3am they send out our emailed statements - just to keep us awake at nights. Well done Vodacom!