JT
Jeanine T
1 reviews | Active since Jan 2020
02 Jan 2020, 14:05
Poor service coverage for paying customers
Good day
I have residence at the following address: 58 Via Ticino, Hornbill road Douglasdale. (fourways)
The signal in my unit is very poor and close to non existent. I have been trying to rent out this unit to potential residents and have lost multiple tenants who are Vodacom clients due to lack of coverage in this location.
It is unacceptable that an area such as this central location in Johannesburg has such poor signal in this day and age.
I would really appreciate this gets attended to as the highest importance.
Many Thanks Jeanine Reference number: ***
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Replies (1)Vodacom's replyOfficial
02 Jan 2020, 14:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2020, 14:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
