Poor service costing me big time!

<p>I have ordered data from the eShop using my eBucks twice, both times unsuccessfully topping up my data. </p> <p> </p> <p>I have attempted also through my FNB app to no avail.</p> <p> </p> <p>In attempting to do it through the Vodacom app it only allows me up to 1gig now making it more expensive.</p> <p> </p> <p>In asking for an emergency call-back I am getting error messages saying I must re-do it and re-submit.</p> <p> </p> <p>Please can someone from Vodacom explain to me why it is so difficult to get data? </p> <p> </p> <p>Thank you, Bruce.</p>