RK
Riaan K

1 reviews | Active since Jul 2013

22 Sept 2022, 21:13

Poor service continues from vodacom Fibre

Fibre line got suspended even though my account is up to date, line is reconnected but still don't have any wifi, complained about the stability of my line and didn't even get a call back. Surely tells you a lot about customer service from vodacom side, make sure to read on Hello Peter about the service provider before joining them. I'm sure I am still not going to be sorted out after posting this complaint.

0
Replies (1)
Vodacom
Vodacom's reply23 Sept 2022, 07:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team