AT
Andrew T
1 reviews | Active since Dec 2020
27 Dec 2020, 20:33
Poor service continues
Last week I wrote a review about service from Vodacom. They posted that someone would get back to me soon. What time frame is soon? It’s been days and nobody has even made an attempt at trying to contact me. This is some of the worst service I have ever experienced. They clearly don’t value or need customers.
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Vodacom's replyOfficial
28 Dec 2020, 07:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Dec 2020, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team