Poor Service Continues @ Vodacom

It seems poor service is in Vodacom’s DNA & at the core of their business. I’ve been waiting for my Fibre activation since the 1st Jan (mind you I was told this takes 24 - 48 hours but I’m almost on a week now & still nothing). Every day I call 3-4 times and get different consultants that give me different stories & timelines, the last consultant I spoke to today told me this should be done by next Friday the 14th Jan. So now the timeline has changed from 24 - 48 hours to activate the WiFi to 14 days. This experience has reminded me why I left Vodacom a few years ago, I thought they’d be better but it seems it’s going downhill. I’ll be going back to my old service provider & there’s no way I’m gonna pay the cancellation fee or for the router especially when it was Vodacom who over promised only to under deliver dismally!!! This is extremely disappointing. I would not recommend them to anyone