AB
Anve B
1 reviews | Active since Sept 2022
12 Sept 2022, 16:25
Poor service continue
It is the 12 Seeptember 2022 today and still without fiber since the 01 September 2022. No response from Vadocom at all. I am still awaiting for feedback since the 09 September 2022 and nobody got back to me.The technical support is so useless and cannot assist with any queries besides logging a service request or escalate via internet email so why do this department exists. What services do the technical team offer?
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Vodacom's replyOfficial
13 Sept 2022, 08:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2022, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team