CW
Craig W
1 reviews | Active since Mar 2009
03 May 2022, 13:41
Poor Service & communication
I was phoned by a Vodacom consultant around 07 April to upgrade ***, since then communication has been lacking & not sure whats happening with the upgrade. Tobi is useless.
Secondly i would like to be advised on whose authority the upgrade & renewal was done on ***?
Dealing with Vodacom is extremely frustrating.
Craig Whitehead ***
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
03 May 2022, 14:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2022, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team