Poor service/communication

A few weeks back I had an account issue that was sorted out quite promptly. My debit order was returned because of this issue. On Sat the 7th November I phoned vodacom accounts department to make a payment arrangement, I spoke to Ledile Moshupje. I was told that the arrangement is in place my line will not be locked as she can see on my account what the issue was about. From Monday the 10th November I've been getting calls and sms's every single day calls up to 3 times a day on every single number I own telling me I must make an arrangement. Today 11th Nov finally fed up I gave them a call, guess what NO ARRANGEMENT was made, there was however a note made LOL! and now they telling me my lines will be soft locked.<br> <br> Please check on my history how long I have been with Vodacom, and how many times a debit order was returned. <br> <br>