Poor Service
Purchased earphones at Vodacom The Glen 3 weeks ago. Isabelle assisted. The Earphones was not working. Went the following day to return. They did not have stock. Went 3 more times. Still no Stock. Told Isabelle i want a refund. She said they cannot refund. She promised to call me back regarding stock of Item. Still has not called me. The service is very poor. I am disappointed. Best people not visit or purchase anything from Vodacom The Glen.
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Vodacom's replyOfficial
21 Dec 2021, 21:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Dec 2021, 21:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team