SC
Sibo C
1 reviews | Active since Dec 2013
19 Oct 2021, 17:50
Poor service
On the 12 of October I received notification that my phone will be delivered within 72hours. It is now the 19 of October with no delivery. I called your company and spoke to a Sisakele Miweya who could not help me in any way and she promised that her supervisor Ismail Ncube would call me but alas he never called.
The company has never bothered to check if the phone has been delivered or not.
All I want now is to cancel the contract, all 4 of them!
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Replies (2)
Vodacom's replyOfficial
20 Oct 2021, 07:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Oct 2021, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Sibo C's updateReviewer Update
20 Oct 2021, 18:00It's been 24hrs and no one has contacted me.
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Sibo C's update20 Oct 2021, 18:00
Reviewer Update
It's been 24hrs and no one has contacted me.