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vinothan P
1 reviews | Active since Dec 2009
29 Nov 2021, 22:36
Poor service
I went to Vodacom Highveld Mall to apply for a contract but was told that the credit score that Vodacom gave me was too low and that they don't have anything to offer me because it's so low. I was told to come back in 60 days. After complaining to the Manager about this, They finally requested for a high rating but by the time they sort this out the phone I wanted will be sold out.
I don't understand how Vodacom's credit rating works. I app**** for a contract online and it was approved but I cancel it as I wanted to keep my current number and they wanted to give me a new number.
Unfortunately Vodacom is no longer South Africa's number 1 network.
Helpful (0)
Replies (4)0
Replies (4)Vodacom's replyOfficial
30 Nov 2021, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Nov 2021, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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vinothan P's updateReviewer Update
30 Nov 2021, 07:57Someone will most probably call in a week's time.
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vinothan P's update30 Nov 2021, 07:57
Reviewer Update
Someone will most probably call in a week's time.
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vinothan P's updateReviewer Update
02 Dec 2021, 09:56Was contacted yesterday but I'm still waiting for feedback. Very poor service.
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vinothan P's update02 Dec 2021, 09:56
Reviewer Update
Was contacted yesterday but I'm still waiting for feedback. Very poor service.
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vinothan P's updateReviewer Update
03 Dec 2021, 14:56I'm Still Waiting and Its really bad service from Vodacom!!!!!!!!!
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vinothan P's update03 Dec 2021, 14:56
Reviewer Update
I'm Still Waiting and Its really bad service from Vodacom!!!!!!!!!
