TN
Thabiso N
1 reviews | Active since Feb 2023
10 Feb 2023, 11:13
Poor Service
I need Vodacom to contact me regarding their poor service, they over promise and under deliver. I signed contract for Fibre at R499 monthly and received a bill of R3000 in a period of 3Months. I need all recordings where i was told it is any different. I personally called in and confirmed that R499 is what i will be paying and i got confirmation that it will be R499 monthly. This is ********.😡
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Vodacom's replyOfficial
10 Feb 2023, 12:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Feb 2023, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team