NM
Nokuthula M
1 reviews | Active since Jan 2019
21 Mar 2021, 14:29
Poor Service
5 months later Vodacom is still struggling to cancel my WiFi.... 5 months I’ve been requesting this and promises have been made and to date nothing..... not that I mind free WiFi but your network is poor and I want it cancel never mind the level of incompetence
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Replies (1)
Vodacom's replyOfficial
22 Mar 2021, 08:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Mar 2021, 08:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team