LM
Lala M
1 reviews | Active since Jan 2021
26 Feb 2021, 23:09
POOR SERVICE
I came to Hellopeter because when I call Vodacom more than 4 times (since November 2020) to cancel my contract I was denied that, I am forced to stay with a contract that I do not need. The response I receive from Vodacom privately on 23 Feb is that I posted my message in a wrong platform, I must send or post the complaint in the correct platform then it will be attended. What BAD SERVICE. DO NOT KNOW WHAT ELSE TO DO :(
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Vodacom's replyOfficial
27 Feb 2021, 11:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Feb 2021, 11:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team