Poor service

One star is way to much for the service I've been getting from Vodacom, I've been back and forth with them for the past month and a half and still I have no fibre connection... I cancelled my subscription with them and still it's a problem, they don't follow up on there clients nothing they are by far the worst never have I ever experienced this kind of service...I'm still waiting on the cancelation conformation so that I can forward it to RSAWEB there service is way better... The delay is at Vodacom I'm not getting any follow up from them I'm the one constantly phoning to do a follow up very poor and very unprofessional. As I'm typing this I'm still waiting.