HG
Hanlie G
1 reviews | Active since May 2018
28 Aug 2023, 13:58
Poor service
We are very dissatisfied with the service we have received from Vodacomy. Our internet has been down for seven working days and we have not received any assistance or explanation. Every time we contact your support team, they tell us that they are having trouble accessing the hub. This is unacceptable and unprofessional..
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Vodacom's replyOfficial
28 Aug 2023, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2023, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team