DM
David M
1 reviews | Active since May 2021
07 Jun 2021, 11:01
Poor service
Good day. It is interesting that you guys don't call a customer and when you do, you tell the customer you will get back to them but you never do. Is that just a trick to get rid of the client? I would like someone senior to get in contact with me to explain to me what is happening with my complaint
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Replies (2)
Vodacom's replyOfficial
07 Jun 2021, 11:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jun 2021, 11:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DM
David M's updateReviewer Update
07 Jun 2021, 11:56It is always the same message. But nobody is contacting you.
DM
David M's update07 Jun 2021, 11:56
Reviewer Update
It is always the same message. But nobody is contacting you.