LS
Lauren S
1 reviews | Active since Sept 2019
14 Dec 2021, 18:09
POOR SERVICE
Hi all. I please require the number or email address for someone with high supervisory position at Vodacom. I upgraded on the 04.12.21 & am still to date waiting to be connected. First my fibre configurations were not there, then they switched off my CPE by mistake & after that it is just excuse after excuse. What going on Vodacom!!!! Very poor service! 😡😡
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Vodacom's replyOfficial
15 Dec 2021, 07:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2021, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team