AB
Abdurragiem B
1 reviews | Active since Apr 2011
25 Oct 2022, 11:59
POOR SERVICE
I spoke to Samantha Sinegugu McChunu, today 25.10.2022 at 11:46, via online chat. I asked for advise regarding the Itel phone. She responded that I check the website. I asked her for the e-mail address of her manager and if I should rate her service on a scale of 0-10. She ended the chat at 11:52. WHAT POO, PATHETIC SERVICE FROM THIS CONSULTANT
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Vodacom's replyOfficial
25 Oct 2022, 12:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Oct 2022, 12:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team