LN
Lelo N

1 reviews | Active since Dec 2013

25 Jan 2023, 23:39

POOR SERVICE

I honestly regret dealing with Vodacom. Your service is pathetic and your team is clueless of their work. IMy contract finished in last year in May/June, then i was on a month to month data contract. A ********** case was opened against my account and I did everything that you said I must to but now I am being charged for a number that you guys were requested to close because I don't know that number. You are billing me every month for something that I don't even have and now my account is blocked...WHAT NONSENCE IS THAT. Please sort this out ASAP because you guys are messing with my budget and CREDIT SCORE. PLEASE CALL ME ASAP...I WANT TO CANCEL EVERYTHING WITH YOU.

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Replies (1)
Vodacom
Vodacom's reply26 Jan 2023, 07:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team