POOR SERVICE

As the date is 27th December the issue is still not resolved from the 18th December that he made a payment and the lines is not yet back on. On Wednesday he made a call to find out what is going on with his line I mean a very good client he has 6 lines with vodacom and just to hear Sir we need to confirm which number we need to activate because it was deactivated. We'll why didn't you told him that the pervious day when he phoned? Every time he phoned for update.. sir you need to wait another 48 hours well guys it has been 10 days... Long storie the lines is still not activate and I think that this I very poor service. And we just need to pay when it is payment date.. that's not fear? Poor service