CC
Chermeez C

1 reviews | Active since Aug 2022

17 Feb 2024, 11:29

Poor service

Vodacom please do me a favor and stop sending me emails ,I'm not interested in your marketing.I wasted a lot of money from December to January visiting Rosebank branch timeless to get the contract canceled and not to mention calling in several times..contract which was only cancelled this month.Im so disappointed and this is not the first time I haven't been assisted and yet I've been a loyal customer for more than 7years taking out contracts and purchasing devices.I want nothing to so with you guys,I'll be doing Change of Ownership soon with the 2 active contracts and move to a other network provider.Do not phone or send mails regarding your service.

0
Replies (1)
Vodacom
Vodacom's reply17 Feb 2024, 18:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team