Poor service

I am very disappointed with the service I received from Vodacom. I app**** for 2 P30 lite in March 2020 and the application was approved but I never received my phones or any communication as to what caused the delay. When I follow up i am getting different stories, on the 30th of April I was told that my order has been cancelled. They did another application on the 30th of April, it was approved but when I suppose to get my order... guess what the order has been cancelled again without updating me as to why they cancelled my order again. Yesterday (22nd of May) I spoke to another agent named by Nokwanda and she did another application for me. I am not happy because they keep on applying for me and that is affecting my credit score and at the end of the day they not resolving my issue instead they are lying to me. I want someone higher to contact me and get this query resolved because I would better take this matter higher than letting Vodacom playing games with my mind. I would never let Vodacom affect my credit rating because of their carelessness. They need to make sure they help me because I have wasted my time and energy for nothing. Hope this is in order

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