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Femi O

1 reviews | Active since Mar 2018

09 Nov 2022, 10:05

Poor service

I am not very happy with vodacom. Took a fibre contract through them for which vumatel is the infrastructure provider. Its been 3 weeks and no one bothered to follow up to ensure that my fibre was installed. I will like to cancel my contract.

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Replies (1)
Vodacom
Vodacom's reply09 Nov 2022, 10:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team