BM
Babalwa M
1 reviews | Active since Sept 2023
26 Mar 2024, 14:06
Poor service
Very poor customer service it's been 3 weeks of calling every day with no help, all my emails are being ignored but my account keeps on being debited for an amount that I did an EFT for. Plus the number in question is still not made active till today I am told different stories every day.
I don't know who to rich out to for help anymore
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Replies (2)
Vodacom's replyOfficial
26 Mar 2024, 14:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Mar 2024, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BM
Babalwa M's updateReviewer Update
27 Mar 2024, 10:44Till today no one from Vodacom has made contact with me or provided me with clear feedback.
Vodacom is a service provide that doesn't care about customer all they care about is money, I have been tell you people my job is on the line i need my number to be sorted soon.
I am being sent poor feedback each and every day
image.png 59.47 KBsort this out and stop taking me for a joke
Vodacom is a service provide that doesn't care about customer all they care about is money, I have been tell you people my job is on the line i need my number to be sorted soon.
I am being sent poor feedback each and every day
image.png 59.47 KBsort this out and stop taking me for a joke
BM
Babalwa M's update27 Mar 2024, 10:44
Reviewer Update
Till today no one from Vodacom has made contact with me or provided me with clear feedback.
Vodacom is a service provide that doesn't care about customer all they care about is money, I have been tell you people my job is on the line i need my number to be sorted soon.
I am being sent poor feedback each and every day
image.png 59.47 KBsort this out and stop taking me for a joke
Vodacom is a service provide that doesn't care about customer all they care about is money, I have been tell you people my job is on the line i need my number to be sorted soon.
I am being sent poor feedback each and every day
image.png 59.47 KBsort this out and stop taking me for a joke