Poor service by Vodacom

We have had just about no cellular reception in our area (Klaasvoogds/Robertson) for the past month. It was reported to Vodacom customer service and "escalated" with no luck.The "technical advisor" for this area made an appointment with us to come and do a site inspection on 22 June 2021 but just did not show up for the meeting. All of our neighbours are complaining about the same problem but it looks like Vodacom just does not care.We as a bussiness have more than 10 Vodacom contracts that cost us almost R15 000 per month but even the threat of changing to another service provider does not move Vodacom to better their service. At the moment we are paying for a service that we don't get.