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silindile D
1 reviews | Active since Jan 2023
11 Apr 2024, 09:53
Poor Service by Vodacom
I have contract with Vodacom acc ***7-4 one of their agents called me and lie about how im paying alot on my account and said they will reduce my premiums later when i check they have increased my premiums without my concern, i have tried to contact them but they failing to account. Reference number CR***
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Vodacom's replyOfficial
11 Apr 2024, 10:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2024, 10:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team