Poor service by VODACOM

Vodacom is a dud! I have had a contract with Vodacom for 21 years and never defaulted on my monthly account. Yesterday I tried to open a small account (R225 p/m) for my wife to convert her Pay as You Go to a contract as she is not as mobile as she was. Vodacom refused the application as the bright spark at head office said the balance in account was too low and that I received no salary. I am a 75 year old pensioner and no longer work. The Bright Spark then asked for access to my RA so that he could check that I had one and received payments from it. What a cheek and impertinance. What a way to treat a good client! Did he think I would open such a small account to cheat them out of R225? They have nothing to lose as I am supplying the phone and the SIM card. All they could potentially loose is one month'e unpaid usage. Is the bright spark going to put a limit on my Top Up account as he thinks I cant afford to pay that either? The assistant at the branch, Angie was very efficient and apologic about the head office action. I probably have more savings and investments than the bright spark will earn in his entire life time. So good bye Vodacom! This will be recounted to everyone I know . It wont really affect Vodacom as I am a small client, but the name will begin to stink and perhaps persuade others to use another service provider. SHAME ON VODACOM