Poor service / Broken Promises

So, in the last year I have cancelled two of my secondary Vodacom contracts. The primary one is up for renewal and I decided to cancel / port to another network due to more attractive deals. Got in touch with *** on 1 June 2021 by a very polite person who convinced me Vodacom did not want to lose me as a customer and Commercial would get me a great deal. She would be in touch by Friday 4 June. Sunday 6 June, receiving no contact yet, I called the cancellations line again, held on for 15 minutes to be told the agent will get back to me Monday 7 June in the morning. Today, June 8, still no contact. Thanks for making up my mind Vodacom!